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Cookies Policy

This Cookies Policy explains how Zoome Casino uses cookies and similar technologies when you visit or use its website. It should be read together with our Privacy Policy and any other website terms that apply. This information is intended for players in Australia and explains the choices that may be available to you regarding cookies.
Zoome Casino operates under a licence issued by the Tobique Gaming Commission (licence number 0000002) and a Comoros AOFA licence (ALSI-202508056-FI2). SSL encryption and certified random number generators protect all account activity and game outcomes.

What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your device, remember certain information and support features during your visit. Cookies do not normally contain information that directly identifies you, although information collected through cookies may be linked with account, device or usage information where permitted by law.

Zoome Casino may also use technologies that perform a similar function, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and these similar technologies collectively.

Some cookies are set by Zoome Casino and some may be set by third-party service providers that support website operation, security, analytics, customer service, payments or advertising. The use of third-party cookies may be subject to the relevant third party's own privacy information and terms.

Why cookies are used

  • To make the website function correctly and allow you to move between pages.
  • To remember selected settings, preferences and information entered during a session.
  • To help protect accounts, transactions and the website from fraud, misuse and security threats.
  • To understand how visitors use the website and identify technical problems.
  • To improve website design, content, performance and accessibility.
  • To support relevant communications, promotions or advertising where this is permitted and applicable.
  • To help apply responsible gaming, age verification, identity checks and other compliance processes where required.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support account sign-in, session management, navigation, security controls, fraud prevention, consent settings and other services that you request. Without these cookies, some parts of the website may not work properly. Because they are necessary for the operation and security of the website, they may not be available for complete removal through cookie preference tools. You may still be able to block them through your browser, but doing so may prevent access to certain features.

Functional and preference cookies

Functional cookies help remember choices you make, such as language, region, display settings or other preferences. They can make future visits more convenient and help provide a more consistent experience. If you disable these cookies, the website may not remember your selections and you may need to provide them again.

Performance and analytics cookies

These cookies help us understand how visitors interact with the website. Information may include the pages visited, links selected, time spent on a page, general device information and error messages. This information is generally used in aggregated or statistical form to monitor performance, improve functionality and identify areas that need attention. Analytics information may be provided by service providers acting on behalf of Zoome Casino.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure the effectiveness of marketing activity, limit the number of times an advertisement is shown or present content that is more relevant to your interests. They may recognise a browser or device across different websites or services. Marketing cookies do not necessarily identify you by name, but they may be associated with online identifiers or information about browsing activity.

Compliance and responsible gaming technologies

Online gambling websites may use cookies and related technologies to support legal and regulatory obligations. These may include age and identity verification, location or jurisdiction checks, account protection, safer gambling controls, exclusion settings, transaction monitoring and prevention of prohibited activity. The availability and operation of these technologies may depend on your account, device, location and the services you use.

Privacy, third parties and policy updates

Information collected through cookies may include an IP address, browser type, operating system, device type, approximate location, pages viewed, referring website, account or session information and interactions with the website. The information collected will depend on the cookie and how you use the website. Zoome Casino may use this information for the purposes described in this policy, its Privacy Policy, applicable terms and conditions, and for purposes permitted by Australian law.

Where third-party providers place or access cookies, they may process information under their own policies. These providers may include website hosting, security, analytics, customer support, payment, identity verification or marketing partners. Zoome Casino expects service providers to handle information appropriately and only for authorised purposes, subject to applicable arrangements and legal requirements. Third-party websites, links and services are not controlled by this policy, so you should review their privacy and cookie information separately.

Cookies do not change your responsibility to keep your account details confidential or to use suitable security measures on your device. You should log out after using a shared device and keep your browser, operating system and security software up to date. If you believe your account or device has been compromised, stop using the service and follow the available account security or support process.

We may update this Cookies Policy from time to time to reflect changes to the website, technology, service providers, legal requirements or our practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should review this page periodically. Continued use of the website after an update may indicate that you have read the revised policy, subject to any consent requirements that apply.

If you have questions about cookies, privacy or your available choices, please use the contact or support options made available on the Zoome Casino website. Do not send sensitive account, payment or identity information through an unsecured or unverified channel. This policy is general information and does not limit any rights you may have under applicable Australian privacy or consumer law.